Sustainability
Careers
Customer Service
Store Locator
Kilkenny Design is delighted to announce we are now accepting One4all cards online. Please see all our frequently asked questions below:
Frequently Asked Questions:
How do I spend my One4all Gift Card on www.kilkennydesign.com?
The One4all Gift Card acts as a prepaid Visa debit card when spending online. In the payment options at the checkout, select ‘Visa’ or ‘Visa Debit Card’ and enter the 16 digit card number on the front of your card in the Card Number box. Use your own name for the ‘Name on Card’ section. Enter the Valid Thru date on the front of the card in the Expiry Date box. Remove the silver scratch panel from the back of your card to reveal your CVV2. Use your own name and address for Billing Details. Complete checkout.
How much of my One4all Gift Card can I spend on www.kilkennydesign.com?
There is a maximum spend of €50 online with the One4all card. If your order is more than this, please contact our customer service team who will be happy to assist you.
Can I use multiple payment options online with the One4all card?
Please make sure that the total cost of your basket is equal to or lower than the value of the One4all, as we cannot accept multiple payment methods.
What happens if I need to return an item/s I bought with One4all Gift Card online?
Please retain your One4all Gift Card as all refunds will be returned to this card. The refund will take up to 7 working days to be returned to your card.
Can I use multiple One4all Gift Cards when spending online?
As the One4all acts as a Visa debit card, you cannot combine multiple cards for online purchases. You can spend multiple One4all Gift Cards when spending in-store.
What happens when I get an error message when checking out?
If you’re still receiving an error message after reviewing your One4all information, billing and shipping address, make sure you’re using the latest version of your web browser. If you continue to receive error messages, please contact us by email at [email protected] or call us on +353 (0)21 430 8392.
If you need further assistance please contact us by email at [email protected] or call us on +353 (0)21 430 8392.
